T & C'S
.jpg)
DEPOSIT/PAYMENT
CANCELLATIONS
EDIBLES
My cakes will include non edible items, such as toothpicks, straws and dowels. please be cautious if you decide to eat the decorations. It is the client's responsibility to ensure these are removed by your caterer/guests.
INGREDIENTS
Although I cater to clients allergies, I cannot guarantee that my products are entirely free from ingredients that may affect those with food allergies. My cakes are made in an enviroment where nuts, egg, milk and other allergens are present. I will not assume any liability for adverse reactions to my products.
Cancellations made within 14 days of the due date will require full payment to be made
I require a 50% non - refundable and none transferable fee to secure your order. Final payment is due 7 days before the order is due. I reserve the right to cancel or delay your order if payment is late.
STORAGE
PHOTOGRAPHY
COMPLAINTS
All cakes & cupcakes should be stored at room temperature in the box provided. please avoid placing the cake somewhere the sun directly hits. Please do not store the cake in the refridgerator. All cakes & cupcakes should be consumed within 2 - 3 days
Each cake I make is photographed. I reserve the right to use any photograph for display or promotion without any compensation to you.
It is the client's responsibility to check all details written on the order form are correct, as this is what I will refer to. I'm not responsible for any incorrect/excluded information, such as dietary requirements, misspelled names, incorrect dates that have been omitted from the order form.
​
Where the complaint is in regard to the quality of the cake, then at least 70% of the remainder of the cake must be returned as soon as possible after cutting and within 48 hours of collection/delivery.
​
Please note, I can only deal with the client who placed the original order.